If you have suffered a loss or damage for which you believe the Township of Wellesley may be responsible, you must follow the process outlined below in order for the Township to consider your claim.
You must submit your claim in writing to the Township of Wellesley. This letter can be submitted online, by email, regular mail, registered mail, in person or by fax. In some situations, you must place us on notice within 10 days of the incident.

1. Your notice of claim must include:

name, mailing address, email address and telephone number of the person making the claim
date, approximate time and exact location of the incident (address or closest intersection)
type of damage or injury
brief description of the incident
name of any contractor involved (if known)
copies of all invoices, estimates, pictures or other documentation to support such (if available)

Submission of a Construction Lien

certified or registered mail
served in a manner permitted under the rules of court
by email

2. Your letter/ Lien should be addressed to:

TOWNSHIP OF WELLESLEY
Attn: Clerk's Dept.
4639 Lobsinger Line,
St. Clements, Ontario N0B 2M0
Fax: 519-699-4540
Email: gkosch@wellesley.ca

3. There may be a limitation period or other procedural timelines that apply to your claim, so you should consult your own legal counsel or insurer as needed.

4. When your claim letter is received by the Clerk's Department at the Township of Wellesley, it will be date stamped at the time of receipt. Your claim will then be forwarded to the Director of the Department involved and to Risk Management for investigation and response. An investigation will then begin. We will let you know the outcome of the claim when all relevant facts are determined. This claim process may take time, so you should consult your own legal counsel or insurer if an immediate response to your claim is required.

5. This procedure does not mean that the Township of Wellesley is accepting liability for your claim, nor does it waive any legal rights that the Township of Wellesley may be able to rely on in matters such as these.

Check your insurance policy

We strongly urge you to begin by contacting your insurance company or broker. Depending on the type of property damaged, as well as your insurance policy, you may be eligible for greater compensation than you could legally recover from us or another party.

If your insurer believes we are responsible for your damage, they will seek compensation on your behalf, as stipulated in your insurance policy.

Compensation

We will only compensate when we are determined to be legally liable for the damage sustained. This approach helps to reduce financial burden for taxpayers, who bear the costs of these claims.

Fraudulent claims

Fraudulent claims cost taxpayers. We will prosecute all fraudulent claims to the full extent of the law.

Damage to Regional property

When a third party causes damage to Township property, our risk management division seeks recovery of the related costs from the responsible party.

Trees

Report a dead or damaged tree online or by calling 519-699-3945.

Report Online

Website Issue

We welcome any feedback you have on the website, comments can be provided either on the site or specific pages by selecting the 'Feedback' link located at the right side of every webpage. Comments will be based upon the page that you are currently viewing.

Winter Maintenance

Report a winter maintenance issue online or by calling 519-699-3945.

Report Online

Township of Wellesley
4639 Lobsinger Line
St. Clements ON N0B 2M0

519-699-4611
519-699-4540 (facsimile)

Township of Wellesley Recreation Complex
1401 Queens Bush Road,
Wellesley, Ontario N0B 2T0

519-656-2222